The completed payment application form (Form) and these terms (including any incorporated terms) form a legally binding contract (Agreement) between the person named on the Form (you) and the Queensland Rugby Union Limited ACN 055 120 217 (QRU). 

 

1. Renewing members have first priority on seating at the Stadium through a priority renewal period. Once this period is over, memberships are processed in order of receipt.

 

2. QRU will not:

     a. process any Form which is incorrect or incomplete; or

     b. accept any changes to the Form, except for change of Mailing Details.

 

3. QRU may request proof of Concession at time of membership purchase or at the Stadium on Match day. If proof of Concession can not be made, QRU may cancel the Membership and refuse entry to the Stadium.

 

4. QRU reserves the right to not accept any Form in its absolute discretion.

 

5. If you are under 18 years of age, you may purchase Membership only with the permission of a parent or guardian.

 

6. If you are successful in your application for Membership and have provided a valid email address, QRU will send you an acceptance email together with your tax invoice.

 

7. A Membership will not be sent or activated unless and until the Total Amount has been received in full by QRU. QRU accepts credit cards (AMEX, Visa and Mastercard), but not cheques.

 

8. In respect of the Membership you receive, you must comply with QRU’s ticket conditions and the Stadium’s conditions of entry.

 

9. It is an essential condition of this Agreement and of the right of admission to the Matches conferred on the holder of Membership that you agree with QRU: 

     a. not to resell or transfer the Membership at a premium;

     b. not to use it for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services; and

     c. not to bundle it with other goods or services, without QRU’s prior consent. If this condition is breached, QRU may, in addition to any other remedy and even if the holder of the Membership did not have notice of the condition or the breach, deny the holder admission to Matches and retain the price of the Membership.

 

10. Nothing in this clause 10 affects your rights under the Trade Practices Act 1974 (Cth) or similar legislation under which QRU’s liability may not be excluded, restricted or modified by private agreement (TPA Rights).

     a.  (b)If QRU is liable to you for any:

            i. breach by QRU of any express term of this Agreement;

            ii. breach by QRU of any term implied into this Agreement under the general law; or

            iii.any tort committed by QRU (including negligence but not including fraud),QRU’s liability to you is limited (at QRU’s election) to QRU repaying any amounts paid by you under this Agreement or supplying or resupplying any Membership to which you are entitled in accordance with the terms of this Agreement.

 

11. Once your Form is sent to QRU, you cannot cancel your order or your Membership and, without limiting clause 11, refunds and exchanges are allowed only as expressed in this Agreement.

 

12. QRU will: 

      a. refund the face value of a ticket if a Match is cancelled;

      b. provide a pro rata refund of the face value of the Membership if the Tournament is cancelled; or otherwise if you are entitled to a refund by virtue of the operation of TPA Rights.

 

13. Subject to your TPA Rights, you cannot obtain a refund if after a Match has started it is cancelled for any reason, including due to inclement weather.

 

14. Subject to your TPA Rights:

      a. QRU is not liable to you for any loss or damage you suffer as a result of the Tournament or any Match being cancelled, postponed or changed; and

      b. QRU disclaims the existence of any common law duty of care to you and any holder of the ticket.

 

15. QRU will not replace your Membership, if lost, stolen, forgotten, damaged, forged or unreadable.

  

17. QRU respects the privacy of the individuals on who QRU collects, uses and discloses personal information. A full copy of QRU’s Privacy Policy can be found on the website, www.redsrugby.com.au.

 

18. QRU may choose not to enforce a term of this Agreement in some cases in its absolute discretion without affecting its right to enforce that term in other cases, including by replacing Membership if you can demonstrate proof or purchase and identity acceptable to QRU.

 

19. QRU is not responsible for any infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of QRU, including that cause the delayed or non-delivery of emails to or from QRU. QRU reserves the right to disqualify any individual who tampers with the registration or ticketing process and to cancel his or her membership.

 

20. These Terms may be varied from time to time as notified on the Website.

 

21. This Agreement:

     a. is governed by the law applicable in the state of Queensland and each party submits to the jurisdiction of the courts of that state; and

     b. is the entire agreement between QRU and you in respect of its subject matter (subject to clause 10(a)).

 

22. In this Agreement:

 

23. Concession means only one of the following:

     a. a junior aged between 4 to 16 years (inclusive);

     b. full time student; or

     c. full pensioners (aged, TPI, war service widows).

For the avoidance of doubt, senior cards are not accepted.

 

Mailing Details means the mailing details as nominated by you on your Form or as varied by notification to the Call Centre on 1300 733 899 or email on redsmembership@rugby.com.au.

 

Match means a Queensland Reds home match in the Tournament (excluding the finals series) played at the date, time and venue as specified on the Website from time to time.

 

Membership means membership category selected by you on the Form, including tickets to Matches, priority purchase periods, access to bars and member offers and ancillary benefits.

 

Stadium means Suncorp Stadium or any other venue that hosts a Match throughout the Tournament. 

 

Tournament means the Super Rugby provincial tournament played under the auspices of SANZAR in Australia, New Zealand and South Africa from 18 February to 17 July 2012 including the three week finals series.

 

Total Amount means amount of the Membership as specified on the Form together with a 3% credit card fee.

 

Website means www.redsrugby.com.au.